Privacy:
We do not share information about you with other companies. Through
the order forms on our site, we need information necessary for billing
and shipping. We may need to contact you regarding your order so we need
your phone number and email address. We may also send information about
our company to you.
Return Policy:
Velo Bling Designs stands by our jewelry and wants you to be 100%
satisfied with all of our products. If you are not satisfied with your
purchase, simply return the item in the original condition within 30
days of purchase for a full refund. Returns after 30 days and up to 90
days after purchase will be repaired or replaced at the discretion of
Velo Bling Designs, if product was damaged from normal wear and tear.
Before you return any item to VeloBling for a return, exchange, or repair you must email info@velobling.com for a Return Authorization Number and return form.
- Print and fill out the return form then enclose it with the item(s) you wish to return. If you are unable to print
this form, please include a note with the Return Authorization Number,
your name, return address and a day time phone number, the item you are
sending back, and why you would like to return, exchange, replace or
have the item repaired.
- We can not be responsible for packages until we receive them, so
please return your item using a method that can be tracked by your
parcel carrier.
- Please make sure you have the correct address on your order as we can not be responsible for lost returns due to an incorrect address.
- You will be responsible for the cost of shipping the product back but we will pay the shipping cost to return the item to you.
- Velo Bling Designs is not responsible for lost, stolen or damaged shipments.
- Velo Bling Designs reserves the right to refuse any return for any reason.
Send Returns & Repairs to:
Velo Bling Designs
P.O. Box 281107
Lakewood, CO 80228
(303) 947-3440
Monday-Friday 8am to 6pm MST.
Domestic & International Ordering:
- Shipping rates are for continental US only. For international orders, please contact us at info@velobling.com
- Orders typically ship within 1-3 business days depending on the product, when received by 5 pm MST, Monday through Friday.
- We ship via UPS Ground Service, and US Postal Service for smaller items that can easily be sent First Class Mail.
- Standard UPS Ground Service delivery normally takes 5-10 business
days. You may choose express delivery via UPS Ground, UPS 2nd Day Air,
or UPS Next Day Air when you are ready to check out. You can see the
various charges that would be applied. You will receive your Tracking
Number, so you can follow your package’s progress right up to your door.
Secure Online Shopping:
Velo Bling Designs accepts all major credit cards and PayPal.
Our online ordering is safe because we use SSL 128 Bit Encryption to
make sure your order is secure. All of your personal information,
including credit card number, name and address is encrypted. This is
done to protect you from unauthorized use of the information you are
sending to our server. To make sure you have the latest security
features on your browser downloaded and install.
We are happy to accept all major credit cards.